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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

Cleaning Kitchen Stove

Trista’s sparkling clean

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​@tristasparklingcleans.com.au

Payment Policy

* Payment is due within 24 hours of completion of the cleaning service unless otherwise agreed in writing.
* Payment can be made via bank transfer or agreed payment method.
* Failure to pay may result in further action to recover outstanding amounts.

Cancellation Policy

* Cancellations within 24 hours of the scheduled booking may incur a cancellation fee.
* Repeated last-minute cancellations may result in refusal of future bookings.

Access to Property

* Clients must provide safe and reasonable access to the property at the scheduled time.
* If cleaners cannot access the property, a call-out fee may apply.

Cleaning Supplies & Equipment

* Clients must advise beforehand if they require the cleaner to provide products/equipment.
* Additional charges may apply for specialty products or heavily soiled properties.

Respectful Behaviour

* Trista’s Sparkling Cleans reserves the right to leave a property if unsafe, inappropriate, aggressive, or disrespectful behaviour occurs.

Quality Guarantee

* If there are any concerns with the clean, clients must notify us within 24 hours so we can reasonably address the issue.

Additional Services

* Deep cleans, end-of-lease cleans, ovens, walls, and specialty rooms may attract additional charges depending on condition and time required.

​Newcastle nsw Lake Macqurie 

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